Customer Portal

Customer onboarding

Getting started with Lite News

Receive your feed details, connect and test your feeds, and check the requirements before you begin publishing.

Access your feeds

After checkout, you will receive:

  • A payment confirmation from Stripe.
  • Your private RSS and JSON feed URLs and licence key from Lite News.
  • Information about your Standard Licence and required attribution.

Feed access details are normally sent to the email address used at checkout within one business day.

Haven’t received your access email?

Check your spam folder first. If it has not arrived within one business day, contact support.

Contact support

Connect your feeds

Your private RSS and JSON feeds contain the same Lite News coverage in different structured formats. Choose the format supported by your CMS, application, or newsletter workflow.

  • Copy your selected private feed URL from your Lite News access email.
  • Add it to your publishing system.
  • Retrieve a test story and check that the content and metadata display correctly.

Use the private feed URLs supplied in your Lite News access email, not the public sample feeds. New stories become available through your feeds as Lite News publishes them.

Check before publishing

Before publishing Lite News content:

  • Keep your feed URLs and licence key private.
  • Use the content only for the editorial brand covered by your Standard plan and its permitted owned channels.
  • Present the supplied content unchanged, as required by the Standard Licence.
  • Add the required attribution: Source: Lite News / litenews.litegroup.media. During the domain transition, the previous lite.news credit remains acceptable for articles already published or workflows not yet updated.
  • Confirm that your workflow can handle corrections or withdrawals.
  • Test the published output on each channel where the content will appear.

The plain-English licensing guide summarises the principal publication rights and requirements. The Standard Licence contains the complete terms.

Read the licensing guideRead the standard license

Manage your subscription

Use the Customer portal to manage your subscription, update payment details, download invoices, or cancel.

Open customer portal

Keep your records

Keep your payment confirmation, invoices, and a copy of the Standard Licence that applied when you subscribed. The current document versions remain available here:

Need help?

Contact support if you have not received your access email, need help connecting a feed, or have questions about licensing, billing, corrections, or your account.

Contact support